To better understand why Securus Technologies is so valued inside the prison, you need to see it from the perspective of the police officers. I am a corrections officer who is stationed inside the most violent jail in all of Florida. What we have to deal with is excessive heat, overcrowding, and easy accessibility to drugs and weapons. Add into this mix a violent gang population, and you now see why we need every available resource that we can get our hands on.
Before we discuss all the reasons why our prison would be in serious trouble without the help of Securus Technologies, we need to better understand who these folks are working at that company. The company employs over a thousand dedicated team players who all work at one objective, making the world that much safer. The CEO of the company, Richard Smith, says he already has the inmate call monitoring systems in several thousand jails and more dispatched this year.
Now that we understand the people behind the technology, we look at the monitoring system. In the past, in order to listen to what the inmates were discussing on the telephones, we had to physically man those stations and try to decipher what was being said. If the inmates overwhelmed the phones or spoke in code, we had trouble keeping up. That is no longer an issue, because the LBS software can do the work of a dozen of my fellow officers.
The call monitoring system will now alert my team if an inmate is talking about illegal activity. Whether they want drugs smuggled into the visitor center by a gang associate, whether they are hiding weapons in the yard, or if they are selling drugs, we can pick up on those conversations and take action before it becomes dangerous to anyone inside.
My team of fugitive hunters were having a ton of trouble this month trying to take a suspect off the streets. He would rob local convenience stores at gunpoint, then when his cash was blown on drugs and alcohol, would simply rob again. His actions put a dozen people in the hospital, yet he never left our city. The fact he could pop up at any moment really had the entire community on edge, and my superiors were asking my team to get this suspect into custody today.
One of the big issues we had when trying to catch this fugitive was that he had a network of friends we thought this was a game and would hide him from the authorities. Each time we thought we we closing in, he would simply have his friends call in a fake report, causing us to have to send resources to a location nothing was happening at. Our frustrations were growing as this suspect would once again strike at a local supermarket and make off with several thousand dollars.
Inside the local jail, we knew the suspect had family, so we tried to get them to speak about what or where this suspect would be up to next. They were silent as predicted, but this fell right into my new plan of getting them to run to the jail phones to warn our suspect. We knew Securus Technologies had recently installed the call monitoring system inside this facility, making it easier for officers to listen closely to all conversations between inmates and the outside world. As predicted, one cousin of our suspect squealed bout us being in the jail and told his family to keep him hidden a few days longer. This slip up was all we needed to be able to locate and finally build a case on this very dangerous fugitive.
Securus Technologies is a leading provider of technology solutions for the public safety, investigation, corrections and criminal justice fields. They have recently implemented a new program that puts Inmate Forms and Grievance applications online, via ConnectUs. This move is expected to save its users both time and money.
Most correctional facilities still use paper forms to process various inmate requests such as Medical requests, grievances, sign up sheets etc. These requests consume valuable time, as correction officers must distribute, collect, file and store these, as well as handle the other clerical duties associated with them.View the company profile on Linkedin.com.
This application allows custom forms to be easily created and made available to inmates. Changes only take minutes and there is no reprinting involved. All manual paper processes can be converted to digital automation. This system processes an average of 13.8 forms per month per inmate. This frees staff to pursue other duties. Inmates also benefit, they gain the ability to view the status of grievances and forms, and accept or appeal them.
ConnectUs has more features than the other inmate platforms that are on the market, It allows inmates access to an unlimited set of applications.
Based in Dallas, Texas, Securus Technologies serves more than 3,450 law enforcement, corrections, and public safety agencies, as well as 1,200,000 inmates. They provide incident management, emergency response, biometric analysis, investigation, and communication services, in order to make the world a safer place. More information on ConnectUs and their other services can be found at http://securustechnologies.com