To better understand why Securus Technologies is so valued inside the prison, you need to see it from the perspective of the police officers. I am a corrections officer who is stationed inside the most violent jail in all of Florida. What we have to deal with is excessive heat, overcrowding, and easy accessibility to drugs and weapons. Add into this mix a violent gang population, and you now see why we need every available resource that we can get our hands on.
Before we discuss all the reasons why our prison would be in serious trouble without the help of Securus Technologies, we need to better understand who these folks are working at that company. The company employs over a thousand dedicated team players who all work at one objective, making the world that much safer. The CEO of the company, Richard Smith, says he already has the inmate call monitoring systems in several thousand jails and more dispatched this year.
Now that we understand the people behind the technology, we look at the monitoring system. In the past, in order to listen to what the inmates were discussing on the telephones, we had to physically man those stations and try to decipher what was being said. If the inmates overwhelmed the phones or spoke in code, we had trouble keeping up. That is no longer an issue, because the LBS software can do the work of a dozen of my fellow officers.
The call monitoring system will now alert my team if an inmate is talking about illegal activity. Whether they want drugs smuggled into the visitor center by a gang associate, whether they are hiding weapons in the yard, or if they are selling drugs, we can pick up on those conversations and take action before it becomes dangerous to anyone inside.